Frequently asked questions

Every product is a one-time purchase. There are no monthly fees and no annual fees — you pay once.

After your payment is confirmed, your license key and official download link are emailed to you — usually within minutes.

Yes. We provide genuine license keys. If you ever have an activation issue, our support team will resolve it or refund you.

We accept major credit and debit cards via Stripe. Checkout is encrypted and PCI-compliant.

Yes — a 60-day refund policy. If your license never arrives, fails to activate, or is not the edition you ordered, we will fix it or refund you in full. We ask for evidence of the fault (an error screenshot, for example) so we can resolve it quickly. A key that activated and works as described is not refunded on a change of mind. Full terms are in our Refund Policy.

Our team is available by chat any time, and by email with a reply within 2-5 hours, to help you download, install and activate your software.

Yes — and your existing company file comes with you. Install QuickBooks Desktop 2024, open your current company file, and QuickBooks converts it to the 2024 format. Your customers, vendors, chart of accounts, transaction history and reports all carry over. Back the file up before you convert it: once it has been upgraded it can no longer be opened in the older version. Files from recent versions convert in one step; a much older file can need an intermediate version first, so tell us which year you are on now and we will confirm what it needs. One thing to be clear about: what you buy here is a full 2024 license, not a discounted upgrade of your existing one. Older licenses cannot be transferred, exchanged or credited against a new purchase.

Check the System Requirements on each product page. Windows editions need Windows 10/11; Mac Plus needs macOS 12+.

Yes, a receipt is emailed automatically and a formal invoice is available on request from support.

Pro Plus 2024 starts at $55 for one user, QuickBooks Desktop for Mac at $59, and Enterprise Solutions 2024 at $63 for one user. Every edition is a one-time payment — there is no annual renewal and no subscription. Multi-user tiers are priced per seat count on each product page.

We sell the 2024 release. Intuit stopped selling new QuickBooks Desktop Pro Plus, Premier Plus, Mac Plus and Enhanced Payroll subscriptions to new US customers on 30 September 2024; Enterprise was not affected. A 2024 license does not expire, so the software keeps running and your company file keeps opening. The one date to know is 31 May 2027, when Intuit ends the connected services for the 2024 release — Desktop Payroll, online bank feeds, QuickBooks Payments, live Intuit support and security updates. We would rather tell you that before you buy than have you discover it later.

It is a download — nothing is posted to you. After payment you get an email with your license and product numbers plus the official Intuit download link for the exact edition you bought, usually within minutes. There is no CD, no USB drive and no shipping address to enter. Keep that email: the download link and your license number are what you need if you ever reinstall.

Four, all 2024 US editions for a one-time payment: QuickBooks Desktop Pro Plus (1 to 3 users), Enterprise Solutions (1 to 5 users), Enterprise Accountant (1 to 5 users) and QuickBooks Desktop for Mac. Pro Plus suits a small business keeping its own books; Enterprise adds advanced inventory, pricing and reporting with room for larger lists; the Accountant edition adds the Accountant Toolbox and client-file tools for a practice. Each product page lists the seat tiers and what the edition includes.